FREQUENTLY ASKED QUESTIONS
Find the answers here
Have a question? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, please contact us.
CAN YOU DO ANY DESIGN?
We would like to say yes but some designs are not practical or maybe copyrighted so what we aim to do is get the very best design made to your satifaction, we will always send a design proof to you for your approval. Send us your design idea and what you are looking for and we will do everything we can to make it just what you wanted.
WHAT IF I CAN'T DRAW?
Got an Idea but .. Not an artist? Can't Draw? NO PROBLEM!
If you have an idea of what you would like to create send us an email with all the information of what you are looking for and we can bring it to life. All we need is what your idea is and we will do all we can to make it all you want it to be.
DO YOU MINT COINS?
Yes, we can have your coin design minted for you at cost. This can be a design Project Geocoin has created or if you have your own design that you would like to get coins made from we can do this for you too.
Just send us an email with your requirements and we will get a quote to you.
WHAT IS YOUR PRIVACY POLICY?
We follow UK data protection guidelines, For our policies please click here for a detailed description of how we use your data.
WHAT ARE YOUR TERMS & CONDITIONS?
You can find our full terms and conditions by clicking here
WHAT ARE YOUR SHIPPING TERMS
You can find our full terms and conditions by clicking here
WHAT IS YOUR RETURNS POLICY?
As per our terms and conditions our design work in non-refundable due to the nature of the service.
Full refunds will be made if Project Geocoin can not fulfil the project due to unforeseen circumstances.
Please contact us right away If you have any issues and we will do our very best to sort them out
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You can find our full terms and conditions by clicking here